Privacy Policy

We take privacy seriously

Privacy Policy & Cookies

Last updated: 4 June 2026

This privacy policy describes how Fjord Cruise Vesterålen collects, uses, and protects personally identifiable information that you provide when you visit and use https://fjordcruisevesteralen.no (hereinafter referred to as the “website”).

Collection of Personal Information

Fjord Cruise Vesterålen collects personally identifiable information such as name, email address, and phone number when you voluntarily make a booking, submit forms, or otherwise provide information through the website.

Use of Personal Information

Fjord Cruise Vesterålen uses the personal information collected for the following purposes:

 

  1. To process and respond to your inquiries, questions, and comments.
  2. To send you relevant information, updates, and marketing material related to our services, with your consent.
  3. To improve the website's functionality and user experience.
  4. To generate statistical data and analysis for internal purposes.

Sharing of Personal Information

Fjord Cruise Vesterålen may share your personal information with trusted third parties who assist us in operating the website and providing services to you. These third parties are required to protect your personal information in accordance with this privacy policy and applicable laws.

 

Fjord Cruise Vesterålen may also share your personal information when necessary to comply with legal obligations, enforce our site policies, or protect our rights, property, or safety.

Cookies and Similar Technologies

The website may use cookies and similar technologies to improve user experience, analyse website traffic, and personalise the content displayed. By using the website, you consent to the use of cookies in accordance with our cookie policy.

Google Analytics

Google Analytics cookies collect information about how visitors use the website, which website the user arrived from, how many times the user has visited the site, and how long the user remains on the website. These cookies are set to be deleted after 24 months if the user does not return to the website. Google Analytics cookies are created as soon as you visit a website with a valid tracking code. This information does not contain user-specific details, and aggregated data is used for website statistics on traffic, trends, and user behaviour.

Citybreak Online Booking

Our online booking system is provided by Citybreak from Visit Group. The destination company Visit Vesterålen holds its own Citybreak licence, and we have therefore chosen to use their online booking solution, making our experiences bookable both on our own website and on visitvesteralen.com.

 

Only Fjord Cruise Vesterålen and Visit Vesterålen have access to your name and contact information related to the activity product you have booked with us. This information will be used for booking management (changes or cancellations of your booking) and may also be used for market research by the aforementioned companies.

 

Contact details associated with our bookings will be anonymised 14 days after the booked activity has been completed.

Safety

Fjord Cruise Vesterålen takes reasonable precautions to protect your personal information against unauthorised access, misuse, or loss. We have implemented industry-standard security measures to ensure that your personal information is kept safe.

Links to Third Parties

The website may contain links to third-party websites that have their own privacy policies. Fjord Cruise Vesterålen is not responsible for the content or privacy practices of such websites. We encourage you to review the privacy policies of the relevant third parties before providing any personal information.

Changes to the Privacy Policy

Fjord Cruise Vesterålen reserves the right to update or amend this privacy policy at any time. Any changes will be announced on this page, and the date of the latest update will be revised at the top of the document.

Contact Us

If you have any questions, concerns, or wish to access, modify, or delete your personal information, please contact us at booking@fjordcruisevesteralen.no.